To verify that your tape drive will work with Backup
- On the Tools menu, click Redetect Tape Drive.
- If your tape drive is not detected successfully, try the following:
- Make sure it is a compatible drive. For a list of compatible tape drives, click Related Topics below.
- Check your electrical connections, and clean the tape drive head.
- Redetect the drive with a new tape in the drive. The drive may not be detected correctly if the tape is damaged.