NAME RT::Extension::PreviewInSearch - preview tickets right from search results page DESCRIPTION RT's query builder (the ticket search interface) allows you to customize all of the columns that show up in search results, so you can usually customize a search and get all of the ticket metadata you need displayed on the search results page (e.g., current status, queue, owner, etc.). But sometimes you also need to see something from the history when you are looking for a ticket. This extension allows you to view the history of tickets at the bottom of the search results page without clicking over to the full display ticket page. With the extension installed, perform your search, then click anywhere in the ticket row in the search results. The history for that ticket will be displayed at the bottom of the page. RT VERSIONS Works with RT 4.2. INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm Add this line: Set(@Plugins, qw(RT::Extension::PreviewInSearch)); or add "RT::Extension::PreviewInSearch" to your existing @Plugins line. Starting with RT 4.2 you can also use: Plugin( "RT::Extension::PreviewInSearch" ); Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver AUTHOR Ruslan Zakirov BUGS All bugs should be reported via email to bug-RT-Extension-PreviewInSearch@rt.cpan.org or via the web at rt.cpan.org . LICENSE AND COPYRIGHT This software is Copyright 2014 Best Practical Solutions, LLC. This is free software, licensed under: The GNU General Public License, Version 2, June 1991